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Questions, answered

Couldn’t find what you’re looking for? Drop us a note below — we usually reply within a day.

When can I actually buy Woofifi snacks?
Our core range (Kangaroo Jerky, Rabbit Bites, Crocodile Chews) launches Q3 2026. Join the waitlist below to be first in line — early subscribers also get 15% off their first order.
Are your treats safe for puppies and senior dogs?
Yes — our snacks contain no additives, no preservatives, and no artificial anything. Freeze-drying preserves nutrients without cooking them to death, making our treats gentle on young and older tummies alike. As always, consult your vet if your pup has specific dietary conditions.
Are the seasonal treats really safe for humans to taste?
Select festive treats are formulated to be human-tasting friendly — meaning if you accidentally (or curiously) try one, nothing bad happens. They’re still designed for dogs though, so please leave the full box to your pup. Look for the “Human-friendly” badge on qualifying products.
Where are your ingredients sourced?
We source transparently. Specialty proteins like kangaroo and crocodile are imported from verified Australian suppliers. Chicken, sweet potato and other staples come from trusted regional partners. Every batch is traceable — ask us anytime.
How does the grooming app work?
The Woofifi App (Phase 2, launching 2027) lets you book certified groomers who come to your home. You can watch the session live, rate the experience, and reorder Woofifi snacks — all in one place. Groomers are verified, insured, and peer-reviewed.
Do you deliver island-wide in Singapore?
Yes — we’ll offer island-wide delivery from our online store and via partner platforms (Shopee, TikTok Shop). Free delivery thresholds and express options will be announced at launch.
Are you regulated / AVS-compliant?
Absolutely. We’re working closely with Singapore’s Animal & Veterinary Service (AVS) to ensure full compliance with import permits, labelling, and all statutory requirements before our Phase 1 launch.

Whatever it is,
We genuinely want to hear it.

Whether it’s an ingredient question, a delivery hiccup, or just a chance to introduce your pet to ours, we’re here.

WhatsApp +65 8868 7687
Based in

Singapore · Island-wide delivery

Reply time

Within 24 hours, usually faster

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